Orders are shipped out once a week every Monday, unless we are closed.
Orders placed by Saturday of each week will be shipped out the following Monday. For example, if you place an order with us on a Sunday or Monday, your order will be shipped out the next week on Monday.
We ship all of our orders through UPS Ground and you can expect to receive your order in 1 - 5 business days (depending on your region) after they have been processed as shipped, not from the day your order was placed. Weekends and holidays are not included in business days.
Our decadent cookies are made to order and shipped within 24 hours of baking and we are happy to say our cookies are preservative-free and heat sealed in individual bags to ensure you have the freshest, best-tasting cookies as possible. If you are worried about your cookies going bad before they get to you, rest assured they last for up to 3 weeks in their original packaging.
Please Note: Baked by Chanice is not responsible for any delays in transit once your package has been transferred to UPS.